Refund policy
Return & Refund Policy – Pouri
We want you to love Pouri.
Returns
Due to the nature of our products, all sales are final once opened. Unopened items may be eligible for return within 14 days of delivery.
To request a return, email pourihelp@gmail.com with your order number.
Refunds
Approved refunds will be issued to the original payment method within 5–10 business days after inspection.
Shipping costs are non-refundable.
Damaged or Incorrect Orders
If your order arrives damaged or incorrect, contact us within 48 hours of delivery at pourihelp@gmail.com.